The absence of structured APIs in the legacy EHR led to downstream maintenance, as well as data synchronization and operational issues. “With our previous EMR provider we had a lot of hoops to jump through to get this level of integration,” says Mehling. Giving members the ability to complete this process from any device, anywhere, reduces wait times at the clinic, a key metric for member satisfaction. The traditional waiting room is replaced by a host, and members are able to complete check-in up to 24 hours before the visit, when they update their health data and complete health screeners, the results of which are available in their Elation chart in real-time and incorporated into Crossover’s “clinical operating system” as metrics and potential areas for proactive follow-up. ![]() By designing our care model around the health needs and goals of our members, we remove unnecessary barriers and empower them on their journey to their best health.Īn example of how Crossover removes barrier is how they have redesigned their in-person health centers and check-in process. According to Ben Mehling, Chief Technology Officer at Crossover Health.Ĭore to Crossover’s mission is eliminating the friction everyone has grown accustomed to in our healthcare system. This commitment includes not just the ability for members to view their health data and visit summaries, but also communicate with their care team, set health goals, complete health assessments, update their record, and self-schedule appointments. As such, they are committed to providing members with digital tools that make the end-to-end health experience a success. Staying true to what’s most important about medicine: the provider-member relationshipĬrossover puts the member at the center of care delivery. We are also on a mission to advance the practice of medicine, because we believe the world will be a better place when independent primary care is respected, valued, and paid fairly for delivering higher-quality, lower-cost care. It is not surprising, then, that Crossover Health chose Elation Health as its EHR technology partner. Their unique point-of-view reflects a vision to create the future of Health As It Should Be. Crossover’s care model focuses on primary health – primary care services along with mental health, physical medicine, health coaching, and care navigation. Since its founding in 2011, Crossover Health has been on a mission to design a better way to deliver and pay for care while engaging and guiding a community of members. If your spouse and/or kids are at a healthy weight, you might want to feed them more crossovers than S or E meals, and they probably don’t need any Fuel Pulls! Serving them crossovers can be as simple as adding rice or bread to an S meal, adding cheese to an E meal, or upgrading their yogurt from non-fat to full fat.Īlso, if YOU are at or near goal weight, or pregnant or nursing, you will benefit from more crossovers.Attracting and Retaining Top Clinical Staff ![]() It can surprise your body and even be a good thing to rev your metabolism! Have a look at the E page and S page and combine to create crossovers. An XO meal at times is just fine, though. Where S and E are “either or” with fats and carbs, and FP is “neither,” XO is “both.” This isn’t off-plan, but it also isn’t particularly weight-loss friendly since it is offering your body both carbs and fats for fuel simultaneously. The XO Meal is comprised of protein (fatty or lean) + good fats + good carbs + non-starchy veggies.
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